A bit about the site.

This site is owned and operated by Ashbourne Foods Ltd. Unauthorised use of code, photography or artwork is prohibited.

We have done our best to make sure that this site works correctly on the majority of browsers and devices. If you are having trouble using any part of the site please send details to This e-mail address is being protected from spambots. You need JavaScript enabled to view it and we’ll do our best to correct the problem or help you find a solution.

If you have any suggestions or comments or you would like to contact us for anything, visit our Contact page to find the relevant contact number or email address for your enquiry.

A word on privacy and security.

Ashbourne Foods Ltd do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. (For example, we have to pass your address to our courier in order for them to deliver to you.)  In this case, the third party will not disclose any of the details to any other third party.

Cookies are held by our website in order to update shopping cart and carry orders through to checkout. Data is only held for the purposes of fulfilling your order. If you have cookies turned off in your browser you won’t be able to place orders via the website. If for any reason you are unable to enable cookies in your browser, call us on 01335 348222, 8:30am – 5:00pm Monday to Friday, and we’ll be happy to take your order over the phone.

Payments are handled by SagePay, market leaders in secure, reliable payment processing. Ashbourne Foods Ltd. never store or share your credit card details with any third parties and all card details are encrypted and sent via a secure connection.

Important: Although we have done everything in our ability to make the transactions as secure as possible, our security measures cannot protect against viruses or malicious software which may be installed on your computer. This software may log keystrokes, passwords and card details as you enter them and can potentially communicate this information to a third party. We strongly recommend that you ensure you have up-to-date anti-virus software installed on your computer before entering any personal details to this or any website. Ashbourne Foods Ltd. Take no responsibility for any loss incurred as a result of malicious software on customers’ computers.

If you’re not happy, we’re not happy.

We want you to love our products. We take every measure to ensure that your order is right every time and that the products meet your satisfaction. If you are anything but 100% satisfied, let us know within 30 days of receiving your order and we’ll make it right.

How this will work.

Place an order by simply adding your items to your basket and then proceeding to the checkout. You’ll need to enter some payment and shipping information and then confirm your order.

Once you complete your order by confirming your payment, you’ll receive an email confirmation quoting your unique order number (You can use that if you need to contact us regarding the order) and a breakdown of what items you have ordered.

We’ll begin picking your order right away and despatch it as soon as possible via our chosen courier. Typically orders will be despatched within 2-3 business days however due to stock and demand orders may take up to approximately 10 business days. We will contact you about any significant delays or items that we are unable to fulfil.

Orders over £99 excl. VAT will qualify for free UK delivery. Orders under £99 excl. VAT will be subject to a delivery charge. This charge will vary depending on where in the UK you live (for example delivery to Northern Scotland will cost slightly more)

Read more about our delivery charges.

Upon delivery a signature will be required.

Regarding shelf life.

Our products all carry various amounts of shelf life. All products listed in the store show a “minimum shelf life” figure. What this means is that we guarantee that your products will be delivered with at least that amount of shelf life remaining. Typically, you will receive significantly longer shelf life than this.

Note: Minimum shelf life guarantee only applies to full price, non-offer products. We will often sell products that are running low on shelf life at a discounted rate. In these cases we will always clearly display a use by date in the product description.

Our returns policy.

Your rights to return goods are protected under the EU Distance Selling Directive.

You are entitled to cancel your order and return the goods, unopened and undamaged, within 7 working days for a full refund, including the cost of delivery. Do this by contacting us by email or telephone and quoting the order number supplied to you. Your refund will be paid within 30 days. You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value. Any goods returned should be in saleable condition.

This cancellation policy does not affect your rights when we are at fault - for example, if goods are faulty, damaged on arrival or misdescribed.

International orders.

At present the website can only process orders from the UK. If you are outside of the UK and would like to place and order, please get in touch by phone (01335 348222) or email ( This e-mail address is being protected from spambots. You need JavaScript enabled to view it ) and we’ll be happy to help.